Hummingbird vs. Unit21

Looking for a Hummingbird Alternative?

Unit21 and Hummingbird both offer modern case management solutions to address the scalability challenges faced by non-banking entities such as Fintechs, exchanges, regional banks, and credit unions. However, it's easier to optimize the risk and compliance stack with Unit21. 

If you want a Hummingbird alternative that allows you to:

  • Organize alerts and prioritize cases based on criteria such as risk level, severity, and relevance
  • Go beyond alert dispositioning and take further action within the platform
  • Build and configure case management workflows and checklists without the need for extensive expertise

Then you should take a look at Unit21’s infrastructure for fraud and AML teams. With Unit21, you can:

  • Customize criteria for each investigation using our self-service investigation checklists and workflows for Compliance & Risk use cases
  • Establish a feedback loop between case manager and transaction monitoring to better understand specific risk patterns and distinguish between genuine alerts and false positives
  • Lower professional service costs and empower your team to configure roles, templates, workflows, and more without relying on engineering resources or professional services

Schedule a demo to see how Unit21 compares.

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How Unit21 Compares to Hummingbird



Integrated Transaction Monitoring

Data Ingestion

Data agnostic

Data searchability


Easy-to-use UI

Single pane view

Customization Features

Alert Prioritization

Agent Queues

Alert Scores

Link Analysis

Customizable and Configurable Checklists

Team & Alert reporting

Reporting & Dashboards

Automated SAR Filing

Workflow Management

Reporting & Analytics

Consortium Data

Unit21’s Superpowers

Take Advantage of All Your Data

Unlike Hummingbird’s case management solution, which only allows you to ingest alerts, Unit21’s platform enables you to ingest and utilize all your data, including any custom data or data from third-party providers. By eliminating professional services fees, Unit21 empowers organizations to take control of their implementation process.

Get Additional Insights Into Suspicious Activity 

Humminbird offers a standalone case management solution, whereas Unit21 provides an integrated solution that enables a seamless flow of information between the two functions. The integration gives users a holistic view of each case by providing access to both the transaction data and associated case details in one place.

Drag and Drop Interface

Hummingbird only provides standard configurations, but Unit21 goes a step further by providing flexibility and control over the customization of workflows.  Our drag-and-drop interface makes it easy for users to design and modify workflows visually. 

Why Choose Unit21 Over Hummingbird for Case Management?

The choice between Unit21 and Hummingbird depends on the specific needs and preferences of Fintechs and financial institutions.

However, Unit21’s integrated approach, customization options, data ingestion capabilities, cost-effectiveness, and self-service capabilities make it a strong contender for organizations seeking a comprehensive and adaptable compliance & risk management solution. 


Streamline Investigations

  • Users can define their own prioritization rules based on their specific business needs and risk profiles 
  • Automatically assign priority levels to alerts based on predefined criteria to reduce manual efforts and ensure consistent application prioritization
  • Intuitive dashboards allow users to easily visualize the distribution of alerts, track the progress of their investigations and monitor the workflows of their teams


Make Better Decisions

  • Use your own disposition data to assess model performance and gain valuable insights into the effectiveness of your detection models
  • Alert scores will tell you how similar an alert is to a true positive and enables organizations to prioritize their investigations and allocate resources efficiently 
  • Link analysis allows users to visualize and analyze relationships between entities such as customers, accounts, transactions, and other relevant data points


No Code Configuration

  • Speed up the implementation process since users can configure and customize the Unit21 platform without writing complex code or relying heavily on technical resources
  • Empower your teams to take control and make changes to the system as needed, eliminating the constant involvement from engineering or IT teams
  • Modify or adapt case management workflows easily as your business requirements evolve or new compliance regulations come into effect

Trusted By Leading Fintechs, Banks, Lenders, Credit Unions, Crypto Companies, and More

Trusted by startups and the world's largest companies

Line Logo

"We qualified every solution possible. The flexibility and automation of the Unit21 platform made the decision simple. Unit21 is extremely data agnostic, which means we don't need to wait for months to integrate."

Jerry Chou
Chief Compliance Officer at Line

reduction in false-positives
within 90 days of using

Lili Logo

“When rules are capturing fraud fast, you’re creating a good impact for your customers. We’re also able to empower our fraud team so they feel more confident and creative. They aren’t manually looking for alerts and can push the limits of their capabilities."

Alex Faivusovich
Head of Fraud Risk at Lili

reduction in fraud loss
and cut investigation
time by 75% with Unit21

Intuit logo

“Unit21’s platform is actually built with the customer in mind. Unit21 was also very easy to integrate. We easily saved months of engineering effort if we built this on our own. The case for ‘buy’ has never been more straightforward.”

Erika Roodsari
Head of Risk Products at Intuit

reduction in alert
investigations times

bakkt logo

"Unit21 is solving our biggest problem by monitoring hundreds of thousands of customer accounts. And the best thing is that we have been able to achieve a steady 15% false positive rate. That is a huge deal in an industry where 90 - 95% is the norm."

Kailey Klein
Compliance and AML Officer at Bakkt

false-positive rate
achieved with Unit21
and reduced SAR filing
time by 78%

Envel Logo

"To create a rule/model on our prior system took a matter of days, from ticket submission through implementation. With Unit21, it takes approximately 1-2 hours to compose the rule syntax, run the validation, and implement."

Brian Higdon
CFO at Envel

reduction in rule validation/deployment
time and cut alert
investigation time by 66%

Getting started is easy

See first-hand how Unit21
can help bolster your risk & compliance operations