Create a Better Place Online 

Online toxicity creates a poor experience for your community and threatens your bottom line. Unit21’s customizable, no code platform empowers your Trust & Safety team to move as quickly as your threats. Quickly identify account takeovers, spammy or scammy users, bots, off-platform communication, or low quality content.

Fighting Financial Crime Hero Icon

Get Ahead of Any Wrongdoing With Easily Customizable Tools

Use Unit21's no-code rule engine to create and test custom rules to detect, investigate and preempt suspicious activity.

Bring Your Own Data

Bring your own data, or any data source, into Unit21 to give you a full view of user behavior.

Give Trust & Safety Teams Control

Free your team from engineering with a user friend, no-code engine. Get ahead of bad actors by creating, testing, and deploying your own custom rules.

Investigate and Take Action

Quickly review and resolve alerts using Unit21's link analysis and case management tools. Or push alerts into your system of choice.

Unit21 Provides a Complete Platform for the Trust & Safety Detection and Investigations

Onboarding Orchestration

Use a no-code and scalable operating engine to create workflows to enable frictionless customer journeys

Approve More Good Users at Scale

Combine KYC/KYB and custom information with other data signals to orchestrate user journeys

Easily Automate Custom Workflows

Workflow orchestration allows teams to verify customers with a simple drag-and-drop, no-code interface

Seamlessly Resolve Alerts in Case Management

KYC/KYB alerts connect directly into Unit21’s case management solution to speed up investigations.

Identity Verification Feature Screenshot
Transaction Monitoring Feature Screenshot

Data Monitoring

Inclusive and customizable data monitoring to ensure Trust & Safety teams have control and visibility over all suspicious activity

Control with No-code

User-friendly, no-code interface. Teams can easily define rules and workflows.

Starter Rule Sets

Accelerate with pre-built starter rules to meet trust and safety standards for your industry in weeks

Highly Visible

Monitor a wide-range of data & test rules to reduce false positives by 60%+. All actions have auditable records.

Case Management

Informed and Automated Case Management

Automated Actions and Reporting

Use custom workflows and action buttons with direct e-filing to FinCEN and export to goAML

One Consolidated Dashboard

Put an end to working with multiple tabs and use one consolidated view with Unit21 for improved investigations

Incisive Visualizations

Visualize relationships and patterns using link and activity analysis to better assess activity

Case Management Feature Screenshot
Unit21 is trusted by leading fintech, lenders, brokers & CrYPTO PLATFORMS

Trusted by startups and the world's largest companies

Line Logo

"We qualified every solution possible. The flexibility and automation of the Unit21 platform made the decision simple. Unit21 is extremely data agnostic, which means we don't need to wait for months to integrate."

Jerry Chou
Chief Compliance Officer at Line
60%

reduction in false-positives
within 90 days of using
Unit21

Lili Logo

“When rules are capturing fraud fast, you’re creating a good impact for your customers. We’re also able to empower our fraud team so they feel more confident and creative. They aren’t manually looking for alerts and can push the limits of their capabilities."

Alex Faivusovich
Head of Fraud Risk at Lili
50%

reduction in fraud loss
and cut investigation
time by 75% with Unit21

Intuit logo

“Unit21’s platform is actually built with the customer in mind. Unit21 was also very easy to integrate. We easily saved months of engineering effort if we built this on our own. The case for ‘buy’ has never been more straightforward.”

Erika Roodsari
Head of Risk Products at Intuit
65%

reduction in alert
investigations times

bakkt logo

"Unit21 is solving our biggest problem by monitoring hundreds of thousands of customer accounts. And the best thing is that we have been able to achieve a steady 15% false positive rate. That is a huge deal in an industry where 90 - 95% is the norm."

Kailey Klein
Compliance and AML Officer at Bakkt
15%

false-positive rate
achieved with Unit21
and reduced SAR filing
time by 78%

Envel Logo

"To create a rule/model on our prior system took a matter of days, from ticket submission through implementation. With Unit21, it takes approximately 1-2 hours to compose the rule syntax, run the validation, and implement."

Brian Higdon
CFO at Envel
90%

reduction in rule validation/deployment
time and cut alert
investigation time by 66%

See first-hand how Unit21 can transform your trust and safety operations.