Protect Your Marketplace
Unit21's Marketplace Fraud solution provides a single pane of glass view of user actions and financial transactions to reduce fraud losses and improve user experience.
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Marketplace Fraud is a big deal.
Marketplaces have to walk a fine line between being easy to use and protecting their communities.
2%
of all user generated content is fradulent
$392M
in losses from consumers shopping online in 2021
60%
the amount users reduced their spending after an ATO attack
Protect Users
Our rule engine and case management tool enables marketplaces to quickly detect, investigate, and take action on bad actors.
Account Attacks
Proactively detect account takeovers, duplicate accounts, and ban evasion.
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Payment Fraud
Monitor transactions to combat payment fraud and money laundering.
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Platform Abuse
Quickly identify promotion, loyalty, refund, and grey matter abuse.
Combat fraud in all forms.
Whether you're dealing with account based, transactional, or friendly fraud, Unit21 can help.
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Detect.
Move faster than fraudsters with Unit21's no-code rules engine. Easily create, test, and deploy new rules in minutes.
Leverage our out of the box models to detect common behaviors including account takeover, duplicate accounts, and ban evasion, or build your own rules from scratch.
Investigate.
With Unit21's Case Management tool, investigate, and identify hard to find fraud rings and related accounts with Link Analysis.
Take action on alerts quickly with a single-pane-of-glass view and with customized workflow automation.
Analyze.
Measure the performance of your fraud and teams to be confident in the safety of your platform.
Review KPI’s to ensure your team is always reducing fraud while maintaining an excellent experience for your users.
You're in Good Company.
Trusted by millions of users every day, Unit21 powers companies and organizations of all sizes all around the world.
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Trusted by startups and the world's largest companies
"We qualified every solution possible. The flexibility and automation of the Unit21 platform made the decision simple. Unit21 is extremely data agnostic, which means we don't need to wait for months to integrate."
reduction in false-positives
within 90 days of using
Unit21
“When rules are capturing fraud fast, you’re creating a good impact for your customers. We’re also able to empower our fraud team so they feel more confident and creative. They aren’t manually looking for alerts and can push the limits of their capabilities."
reduction in fraud loss
and cut investigation
time by 75% with Unit21
“Unit21’s platform is actually built with the customer in mind. Unit21 was also very easy to integrate. We easily saved months of engineering effort if we built this on our own. The case for ‘buy’ has never been more straightforward.”
reduction in alert
investigations times
"Unit21 is solving our biggest problem by monitoring hundreds of thousands of customer accounts. And the best thing is that we have been able to achieve a steady 15% false positive rate. That is a huge deal in an industry where 90 - 95% is the norm."
false-positive rate
achieved with Unit21
and reduced SAR filing
time by 78%
"To create a rule/model on our prior system took a matter of days, from ticket submission through implementation. With Unit21, it takes approximately 1-2 hours to compose the rule syntax, run the validation, and implement."
reduction in rule validation/deployment
time and cut alert
investigation time by 66%