Create a Better Place Online
Online toxicity creates a poor experience for your community and threatens your bottom line. Unit21’s customizable, no code platform empowers your Trust & Safety team to move as quickly as your threats. Quickly identify account takeovers, spammy or scammy users, bots, off-platform communication, or low quality content.
Get Ahead of Any Wrongdoing With Easily Customizable Tools
Use Unit21's no-code rule engine to create and test custom rules to detect, investigate and preempt suspicious activity.
Bring Your Own Data
Bring your own data, or any data source, into Unit21 to give you a full view of user behavior.
Give Trust & Safety Teams Control
Free your team from engineering with a user friendly, no-code engine. Prevent bad actors by creating, testing, and deploying your own custom rules.
Investigate and Take Action
Quickly review and resolve alerts using Unit21's link analysis and case management tools. Or push alerts into your system of choice.
Unit21 Provides a Complete Platform for the Trust & Safety Detection and Investigations
Onboarding Orchestration
Use a no-code and scalable operating engine to create workflows to enable frictionless customer journeys
Approve More Good Users at Scale
Combine KYC/KYB and custom information with other data signals to orchestrate user journeys
Easily Automate Custom Workflows
Workflow orchestration allows teams to verify customers with a simple drag-and-drop, no-code interface
Seamlessly Resolve Alerts in Case Management
KYC/KYB alerts connect directly into Unit21’s case management solution to speed up investigations.
Data Monitoring
Inclusive and customizable data monitoring to ensure Trust & Safety teams have control and visibility over all suspicious activity
Control with No-code
User-friendly, no-code interface. Teams can easily define rules and workflows.
Starter Rule Sets
Accelerate with pre-built starter rules to meet trust and safety standards for your industry in weeks
Highly Visible
Monitor a wide-range of data & test rules to reduce false positives by 60%+. All actions have auditable records.
Case Management
Informed and Automated Case Management
Automated Actions and Reporting
Use custom workflows and action buttons with direct e-filing to FinCEN and export to goAML
One Consolidated Dashboard
Put an end to working with multiple tabs and use one consolidated view with Unit21 for improved investigations
Incisive Visualizations
Visualize relationships and patterns using link and activity analysis to better assess activity
Trusted by startups and the world's largest companies
"We qualified every solution possible. The flexibility and automation of the Unit21 platform made the decision simple. Unit21 is extremely data agnostic, which means we don't need to wait for months to integrate."
reduction in false-positives
within 90 days of using
Unit21
“When rules are capturing fraud fast, you’re creating a good impact for your customers. We’re also able to empower our fraud team so they feel more confident and creative. They aren’t manually looking for alerts and can push the limits of their capabilities."
reduction in fraud loss
and cut investigation
time by 75% with Unit21
“Unit21’s platform is actually built with the customer in mind. Unit21 was also very easy to integrate. We easily saved months of engineering effort if we built this on our own. The case for ‘buy’ has never been more straightforward.”
reduction in alert
investigations times
"Unit21 is solving our biggest problem by monitoring hundreds of thousands of customer accounts. And the best thing is that we have been able to achieve a steady 15% false positive rate. That is a huge deal in an industry where 90 - 95% is the norm."
false-positive rate
achieved with Unit21
and reduced SAR filing
time by 78%
"To create a rule/model on our prior system took a matter of days, from ticket submission through implementation. With Unit21, it takes approximately 1-2 hours to compose the rule syntax, run the validation, and implement."
reduction in rule validation/deployment
time and cut alert
investigation time by 66%