THE PROBLEM
Intuit’s search for a robust transaction monitoring and case management solution wasn’t easy. With the constantly changing landscape of the vectors of attack involved in money laundering, Intuit needed a highly flexible and intelligent system to monitor transactions. However, just a blackbox score wouldn’t cut it. Intuit’s business isn’t that of a generic payments company, and complex patterns that are more specific to Intuit and its business needed to be captured.
Moreover, the system needed to have a high degree of automation and configurability so that Intuit’s investigations team would spend less time on manual tasks such as data aggregation and report generation, and more time on the actual investigation.
The issue with most vendors that Intuit considered was the lack of flexibility to capture vectors of attack that were very specific to Intuit. Ultimately, for any kind of customization, Intuit would need to require professional services hours or have to build its own internal software, both of which are very expensive operations.
TLDR: Problems
- Need for Flexible, Intelligent Monitoring
- High Automation and Configurability Required
- Costly Customization Challenges
