CASE STUDY

How Flutterwave Uses Unit21 to Achieve a 14% False-Positive Rate

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Automation

Streamlined Monitoring and Reporting

Productivity

Instant Decision-Making

Assurance

Operational Efficiency and Peace of Mind
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Before Unit21, there was always someone who was constantly looking at transactions and pulling reports on a regular basis. Whereas with Unit21, those decisions are made instantly, which has been massively impactful for our productivity.”
Mobolaji (Mo) Bammeke
Chief Compliance Officer at Flutterwave

Company Facts

Company fact 1
$1 Billion
Company fact 2
100,000
Company fact 3
23 Across Ohio & Michigan
Company fact 4
285
THE PROBLEM
When Mo first joined Flutterwave, everything for risk and compliance operations was being done manually, and it was part of his initial responsibilities to find a solution like Unit21 to help his team become more effective at their jobs.

As a rapidly growing Fintech, Flutterwave needed something that would be flexible enough to grow right alongside them. Since Flutterwave did not have a complete compliance function in place before Mo was hired, they were essentially starting at the beginning. Adopting Unit21 was part of the beginning of a very successful program build.

TLDR: Problems

  • Manual Risk and Compliance Operations
  • Need for Scalable, Flexible System
WHY UNIT21
For Flutterwave, the process of vetting tools was comprehensive and there were a few front runners, including what was then called Mastercard Gatekeeper.

Ultimately, Unit21 was chosen for its flexibility, price, and ease of use.

TLDR: Why Unit21

  • Thorough Tool Selection Process
  • Chosen for Flexibility and Ease of Use
“One of the key criteria for us was having a tool that was very flexible in terms of integrating and writing rules, and creating rules so that non-engineering folks can develop the right rules and monitor them. We were impressed by how intuitive Unit21 was and how easy it was for us to understand how to use it.”
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THE RESULTS
When asked how their team has changed since Flutterwave began using Unit21, Mo reflected on their previous process of manual monitoring and reporting.

“First, we looked at how data was generated and we looked at the reports from the rules manually. Once we were confident in the quality of the rules, we then moved into making more decisions. Now, there's an automated system in place to help us make those decisions based on the rules. We don't need somebody to manually go in and analyze everything so now we can focus on other more important activities.”

And when questioned about the ROI of a tool like Unit21, Mo laughed and said, “It's definitely worth the investment. Having a solution like Unit21 literally helps us sleep at night because now, we don't have to have somebody up all night manually tracking and blocking stuff.”

Again, before Unit21, there was always someone who was constantly looking at transactions and pulling reports on a regular basis. Whereas with Unit21, those decisions are made instantly, which has been massively impactful for our productivity.”

TLDR: Results with Unit21

  • Automated Monitoring and Reporting
  • Instant Decision-Making Boosts Productivity
  • Enhanced Efficiency and Peace of Mind
“One of the key things about Unit21, for me, is how intuitive it is to play around with. I don't need to go and read a massive manual to understand it. I can pop in, take a look, and tell you exactly what is going on.”
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