To thrive in today’s fast-moving financial landscape, institutions must embrace innovation—not only to be compliant, but to deliver smarter, faster and safer experiences for their customers. Green Dot, a trailblazer in the financial technology industry, is doing just that.
With a bold vision for modernizing its anti-money laundering (AML) compliance operations, Green Dot partnered with Unit21 to build a more agile, automated infrastructure—one that empowers teams, safeguards customers and drives better decision-making across the board.
A Need for Modernized Systems
As a company that processes high volumes of transactions across diverse channels, Green Dot sought to enhance its AML monitoring systems to better protect its millions of customers. The company was eager to improve its approach to coding, data integrations, alerts and investigations, and introduce new technology to drive consistency and efficiency and limit regulatory and compliance risk.
Why Green Dot Chose Unit21
To support its growth strategy, Green Dot needed a sustainable, long-term solution that would grow and evolve with the organization. They were searching for a technology partner—one that could adapt to their evolving needs, improve transparency and empower their teams with intelligent tools. Enter Unit21.
With its no-code rule builder, flexible data integrations and intuitive workflows, Unit21 gave Green Dot the ability to:
- Rapidly configure and adapt AML rules without technical bottlenecks
- Automate case assignments and alert workflows to minimize manual workloads
- De-duplicate and clean incoming data streams for more accurate insights
- Align with regulatory reporting standards and improve audit readiness
- Empower analysts with real-time visibility and robust role-based permissions
The Path to Operational Excellence
Since going live with Unit21, Green Dot has already seen meaningful transformation, including significant resource efficiencies, across its operations. What once took days now takes hours. What once required lines of code can now be accomplished in a few clicks.
- Operational Efficiency: Significantly reduced manual workflows, freeing up compliance for more strategic work.
- Improved Accuracy and Timeliness: Alerts are now more accurate due to improved data handling and rules based on historical transaction patterns.
- Stronger Regulatory Compliance: Enhanced case management and reporting capabilities support timely and auditable compliance.
- Real-Time Insights: Dashboards and data exports provide better visibility into transaction anomalies and suspicious activity.
- Scalability: Green Dot is equipped to scale its AML operations efficiently as transaction volumes grow.
By streamlining AML rules, integrating data sources effectively and automating key compliance workflows, Green Dot is reducing risk while freeing up internal resources to focus on strategic priorities. Their teams are no longer bogged down by repetitive manual tasks—they’re making smarter decisions, faster.
Customer-Centric Compliance
Beyond improving internal operations, Green Dot’s partnership with Unit21 is ultimately about delivering better experiences to its customers. Smarter workflows mean less friction. And greater compliance agility means Green Dot can scale responsibly – supporting customers at every stage of their financial journey.
In an era where trust is currency, Green Dot is showing how innovation in AML compliance isn’t just a back-office function – it’s a competitive advantage.
Looking Ahead
Green Dot’s journey with Unit21 is a shining example of what happens when financial institutions invest in adaptable, scalable technology. With compliance challenges only growing more complex, this partnership proves it’s possible to stay ahead of the curve while building stronger operations and serving customers better.
Green Dot isn’t just responding to change. They’re leading it.
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